Grievance
Redressal
A transparent, multi-level mechanism designed to ensure fair treatment and swift professional resolution for every client.
Client’s queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients.
In case of any complain or query:
Please contact our compliance officer- Mr. Gikki Gopinathan, email id – support@researchvia.in and phone no +91- 9993171439
You may also approach CEO/ partner/ RA- Mr. Praveen Dubey, email id – researchvia28@gmail.com and phone no +91- 7805066366
Regulatory Escalation
SEBI SCORES & ODR Portal
In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.sebi.gov.in or you may also write to any of the offices of SEBI.
SEBI SCORES Access Links
- SEBI SCORES portal:https://scores.sebi.gov.in/
- SEBI SCORES mobile application - IOS:https://apps.apple.com/in/app/sebiscores/id1493257302
- SEBI SCORES mobile application - Android:https://play.google.com/store/apps/details?id=com.sebi
Direct Resolution
Lodge
Grievance
Initiate a formal dispute resolution process via our encrypted terminal. All submissions are reviewed by our primary compliance desk within professional operational hours.
Data Integrity
End-to-end AES-256 encryption for all transmissions.
Fast TAT
Professional response dispatched within 72 operational hours.
Professional Attention
Your attention is drawn to the SEBI circular on Online Resolution of Disputes (ODR Portal) in the Indian Securities Market.